jili500 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how jili500 ("jili500," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of users ("you," "your," "Player") who access or use the jili500 online casino and sports betting platform, including our website and any related mobile services.

jili500 operates in the Philippines and is committed to full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. This Policy applies to all personal data collected through your use of the jili500 platform, whether you are a registered player, a visitor browsing our site, or a person who contacts our support team.

Please read this Policy carefully. If you do not agree with the practices described herein, you should not use the jili500 platform. For questions about this Policy, contact us at [email protected].

2. Personal Data We Collect

jili500 collects the following categories of personal data from players and site visitors:

2.1 Identity & Contact Data

• Full legal name
• Date of birth (for age verification — 21+ requirement)
• Government-issued ID number (e.g., Philippine passport, driver's license, SSS/UMID)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)

2.2 Financial Data

• GCash account number or registered mobile number
• PayMaya account details
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks)
• Credit/debit card details (Visa, Mastercard) — stored in tokenized form only
• Transaction history, deposit records, and withdrawal records

2.3 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on jili500
• Login timestamps and activity logs
• Cookies and similar tracking technologies (see Section 9)

2.4 Communications Data

• Records of communications with jili500 customer support
• Feedback, complaints, and dispute records
• Marketing preferences and opt-in/opt-out records

3. How We Collect Your Data

jili500 collects personal data through the following means:

• Direct collection: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions on jili500.
• Automated collection: Through cookies, web beacons, and server logs when you browse or interact with the jili500 platform.
• Third-party sources: From payment processors (e.g., GCash, PayMaya, BPI), identity verification providers, fraud prevention services, and analytics partners — solely to the extent necessary to provide and secure the jili500 service.

4. Purpose of Processing Your Data

jili500 processes your personal data for the following purposes:

5. Legal Basis for Processing

jili500 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the jili500 Terms & Conditions, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, PAGCOR regulations, and AML obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming enforcement, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications, where you have provided explicit opt-in consent. You may withdraw this consent at any time by contacting [email protected].

6. Data Sharing & Disclosure

jili500 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard — to process your financial transactions.
• Identity verification providers: Third-party KYC service providers used to verify your identity and age.
• Fraud prevention and AML services: Providers that help jili500 detect and prevent fraudulent activity and money laundering.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where required by law or court order.
• IT and platform service providers: Cloud hosting, analytics, and technical support providers who process data on behalf of jili500 under strict data processing agreements.

All third-party service providers engaged by jili500 are contractually required to handle your personal data in accordance with the Data Privacy Act of 2012 and to use it solely for the purposes for which it was shared. jili500 does not transfer your personal data outside the Philippines except where necessary to provide the service and subject to appropriate safeguards.

7. Data Retention

jili500 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC documents: Retained for the duration of your account and for five (5) years after account closure.
• Support communications: Retained for three (3) years from the date of the last communication.
• Marketing data: Retained until you withdraw your consent or request deletion, whichever is earlier.

Upon expiry of the applicable retention period, jili500 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

8. Data Security

jili500 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jili500 platform.
• Encryption of sensitive financial data, including card details stored in tokenized form.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of jili500 systems.
• Two-factor authentication options for player accounts.
• Secure data centers with physical access controls for servers hosting jili500 data.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili500 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.

9. Cookies & Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device when you visit the jili500 platform. They help us recognize your device, remember your preferences, and understand how you interact with our site. jili500 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

9.2 Types of Cookies We Use

• Strictly necessary cookies: Essential for the jili500 platform to function, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and login status to improve your experience on jili500.
• Analytics cookies: Help us understand how players use jili500 so we can improve the platform. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotional content about jili500 based on your browsing behavior, subject to your consent.

9.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling strictly necessary cookies may affect the functionality of the jili500 platform and prevent you from accessing certain features. For detailed instructions on managing cookies, refer to your browser's help documentation.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili500:

• Right to be informed: You have the right to know what personal data jili500 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data jili500 holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your jili500 account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili500's legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe jili500 has violated your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. jili500 will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.

11. Minors & Age Restriction

The jili500 platform is strictly intended for individuals aged 21 years and above, in compliance with Philippine gambling regulations. jili500 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on jili500 or provided personal data to us, please contact us immediately at [email protected] so we can take appropriate action.

12. Changes to This Privacy Policy

jili500 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the jili500 platform. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the jili500 platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how jili500 protects your personal data.

13. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jili500, please contact our Data Protection Officer: